You lost your password and wish to reset it?
Wifirst clients with an account ( email address and password ) in order to access to our Wifirst network via our portal www.wifirst.net
Here are the steps to follow in order to reset your password :
1. Type www.wifirst.net in your web browser.
2. Click on "forgot your password?"
3. Our form will invite you to fill in the following information : Email address and the phone number associated to your account.
IMPORTANT : you must type your phone number including your area code ( for example for france : +33X.XX.XX.XX.XX)
We will ask you to choose a new password, confirm it, and then validate the form.
4. you will receive a text containing a confirmation code.
5. input the confirmation code in the according field.
6. you will be redirected to our portal and will be able to surf freely !
You followed these steps, and still cannot connect?
You did not associate a phone number to your account? or did not receive our text with the confirmation code?
Send us by email at firstname.lastname@example.org the following information :
Your email address, a phone number of your choice and a copie of your ID document ( ID, Passport etc...) and follow the steps aboves.