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How can I pay my subscription or pack?

Depending on the establishement in which you are staying, there are different methods of payment available.


Case 1: you've subscribed to a liberty or fidelity pack

Using a credit card:

Your credit card will be debited the moment your subscribe on a monthly rate ( each 20th of the month). We conduct 3 attemps to debit your credit card between the 20th of the current month, and the 5th of the following month, in case of debit failure during these 3 attemps, your internet connection will be suspended awaiting regularization.

By cheque for a liberty subscription:

Send us a cheque with the amount of your monthly subscription while indicating on the back of your cheque, or on a seperate paper, your name, last name and your phone number, this precaution will allow us to associate your payment to your account.

By cheque for a fidelity subscription:

In this case, send us a cheque with the total amount for the entire subscription ( generally 10 months).

Do not forget to indicate on the back of your cheque , or on a seperate paper, your name, last name and your phone number, this precaution will allow us to associate your payment to your account.

Case 2: you would like to purchase a connection code on our portal

We suggest that you pay using a credit card ( Visa or Mastercard).

Hint: In case you do not have a valid credit card, connection codes are generally available at the reception of your residence.

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