What should I do if I am having a connection problem with my Apple mobile device?

If you’re having problems with an iPhone or iPad, don’t panic!
Here are the steps you should try:
1 - Navigate to your device’s settings, go to “General”, then tap the “Reset” option at the bottom of the list
2 - Then select “Reset Network Settings”, and finally tap “Reset”
3 - After this, your device will restart and the default Wi-Fi settings will be restored.

To enable cookies in Safari on iOS (iPhone/iPad) From the home screen, go to Settings > Safari. Make sure that the “Block all cookies” option is disabled.
If you still can’t solve your issue after following all of these steps, feel free to get in touch with our technical team.

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