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What should I do if I am having a connection problem with my Android mobile device?

If you’re using an Android device:
1 - Go into your device’s settings
2 - Then, tap “Wi-Fi” and select the name of the Wi-Fi network you want to connect to. A new window appears
3 - Then, tap “Forget” or “Remove network”
4 - After these stages, try connecting to the Wi-Fi again
Cookies are enabled by default on Android devices
If you still can’t resolve your problem after following all of the above steps, feel free to get in touch with our technical team.


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