Retrieve customer MAC address

On Windows 7

• Click on the Windows button as well as on the R key, then, in the "Search for programs and files" bar, enter "CMD" and validate with "Enter".
• Once the window is displayed, type "ipconfig /all", then confirm with "Enter".
• Retrieve the physical address.

On Windows 10, Windows 8, Windows 8 Mobile

• Click on the Windows button as well as on the R key.
• In the input bar, enter "PDC" and confirm with "Enter".
• Once the window is displayed, type "ipconfig" and confirm with "Enter".
• Retrieve the physical address.

On Mac OS X

1. Go to "SPOTLIGHT", then enter "Terminal". Select "Terminal" from the pull-down menu.
2. In the terminal window, type "ifconfig" and confirm with "Enter".
3. Retrieving the MAC address.

On smartphones:

Apple system

• Click on the "Settings" icon.
• Go to "General", then to "Phone" or "Information".
• Retrieve the MAC WIFI address.

Android system

• Go to "Settings" and then "About Phone" (then "Status" depending on the version).
• Click on "Wi-fi settings".
• Retrieve the MAC WIFI address.