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Retrieve customer MAC address

On Windows 7

  • Click on the Windows button as well as on the key, then, in the "Search for programs and files" bar, enter "CMD" and validate with "Enter".
  • Once the window is displayed, type "ipconfig /all", then confirm with "Enter".
  • Retrieve the physical address.

On Windows 10, Windows 8, Windows 8 Mobile

  • Click on the Windows button as well as on the R key.
  • In the input bar, enter "PDC" and confirm with "Enter".
  • Once the window is displayed, type "ipconfig" and confirm with "Enter".
  • Retrieve the physical address.

On Mac OS X

  1. Go to "SPOTLIGHT", then enter "Terminal". Select "Terminal" from the pull-down menu.
  2. In the terminal window, type "ifconfig" and confirm with "Enter".
  3. Retrieving the MAC address.

On smartphones:

Apple system

  • Click on the "Settings" icon.
  • Go to "General", then to "Phone" or "Information".
  • Retrieve the MAC WIFI address.

Android system

  • Go to "Settings" and then "About Phone" (then "Status" depending on the version).
  • Click on "Wi-fi settings".
  • Retrieve the MAC WIFI address.



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